Frequently Asked Questions

  • Do you offer same-day service?

    Yes, we provide same-day appointments for plumbing repairs and emergencies. You can book online or call (256) 998-8760 for quick scheduling.

  • Are your technicians licensed?

    Yes, our team is fully licensed and insured with years of hands-on residential and commercial plumbing experience in North Alabama.

  • What water heater brands do you work with?

    We specialize in Rinnai, Rheem, and Bradford White water heaters for both tank and tankless systems, ensuring energy efficiency and reliability.

  • Do you repair or just replace water heaters?

    We provide honest recommendations — repair when possible, replace only when necessary. Our technicians diagnose leaks and replace heating elements first.

  • Can you inspect my sewer line with cameras?

    Yes, we use high-definition cameras to inspect sewer lines and pinpoint blockages, cracks, or root intrusion without unnecessary digging.

  • Do you use chemicals for drain cleaning?

    No, we use safe high-pressure and auger tools instead of harsh chemicals to clean drains and remove clogs effectively.

  • What areas do you serve?

    We serve Athens, Madison, Huntsville, Elkmont, Decatur, and Harvest with quick response times and local familiarity homeowners appreciate.

  • Do you offer emergency plumbing service?

    Yes, we provide 24/7 emergency plumbing response for urgent residential issues throughout our service areas.

  • What water filter systems do you install?

    We partner with HALO Water Systems and Aquasana for whole-home and point-of-use filtration that reduces chlorine, sediment, and mineral buildup.

  • How long have you been in business?

    Founded in June 2023 by Eric Walts, who brings years of plumbing and property maintenance experience from Phoenix, NY.

  • Do you handle commercial plumbing?

    Yes, we support businesses, offices, and facilities with backflow prevention, drain cleaning, and water heater servicing to meet code requirements.

  • Can I book appointments online?

    Yes, customers can book appointments online or call (256) 998-8760 directly for same-day or emergency service scheduling.